Guides
Help Center
Need a hand with VidDub in the browser or in the apps?
This page covers the website workflow. The iOS and Android apps follow the same translation steps. For legal detail see Privacy Policy and Terms of Service.
Guides
Step-by-step pages for the same workflow as the app:
- How to translate a video
- AI dubbing
- Subtitle translator
- Supported languages
- Chinese → English
- English → Chinese
- English → Portuguese (Brazil)
- English → Russian
- English → Spanish
- Chinese → Vietnamese
- English → Thai
- English → French
- Portuguese (Brazil) → English
Get started
- Open viddubapp.com and sign in with Google or Sign in with Apple.
- Upload a local file or import a video URL you have the right to use.
- Workspace opens automatically. Choose source and target languages, subtitle style, then start translation.
- When the job finishes, download the file within about 24 hours. After that it is deleted and cannot be recovered.
Free preview
Eligible short videos can use a free preview. Translation of those videos does not use paid credits.
- This is a free preview, not a free trial of full use.
- In-page playback is limited to about the first third of the video so you can check quality.
- The full file needs credits. After you buy credits you can continue; download or copy the link within about 24 hours.
- Dubbing is locked on free preview clips. After that, basic dubbing is free and is not charged extra. Premium dubbing is paid in the iOS and Android apps.
- Videos over the preview length or size need credits. See Credits.
Credits and plans
- On this website you can buy one-time packs of 30, 60, 200, or 500 minutes. A 90-second video uses 2 minutes of credit. Those credits stay until you use them.
- Pro and Max monthly plans are sold only in the iOS and Android apps.
- Usage history is on the Activity page after you sign in.
Sign-in
Google on the website uses the same account as the Android app. Sign in with Apple uses the same Apple ID as the iOS app.
Privacy and files
Finished videos are stored in the cloud for about 24 hours, then deleted. We do not use your videos to train AI models. Details: Privacy Policy.
Support, refunds, and canceling a subscription
Customer support: email szsoftwell2026@gmail.com. Include the Google or Apple account you signed in with, and the order number if you have one.
- Website one-time packs (Waffo): email szsoftwell2026@gmail.com to request a review of unused credits. Credits already used for translation are not refunded.
- Google Play purchases and subscriptions: manage or cancel at https://play.google.com/store/account/subscriptions. Refunds follow Google Play policy.
- Apple App Store subscriptions: cancel at least 24 hours before the period ends at https://apps.apple.com/account/subscriptions. Refunds follow Apple policy.
- Subscriptions are sold only in the iOS and Android apps. This website does not start App Store or Play subscriptions.
Report prohibited content
To report copyright infringement, NSFW, violence, hate speech, CSAM, deepfakes or impersonation, or other prohibited generated content, email szsoftwell2026@gmail.com. Include a URL or description, the account if known, and which rule it breaks. How we review reports is in Terms of Service (Acceptable use and reporting).
More questions
See the FAQ on the homepage, or email szsoftwell2026@gmail.com.